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Summit Virtual Care

Virtual care,
when you need it most.

Secure messaging with licensed Canadian clinicians, and every case is reviewed by a physician. Prescriptions sent to your pharmacy. In-clinic follow-up when you need it.

5 clinicians online now · Avg reply 4 min
9:41
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Summit Care Team Online · Replies in ~5 min
Today, 9:41 AM
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Hi there! How can we help you today?
I think I have a UTI. Can you help?
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Yes, we can help. A few quick questions to get started.
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A physician will review your answers and respond this evening.
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Type a message...

Common reasons
patients chat with us

  • Cold, flu & respiratory
  • Infections (UTI, skin)
  • Pink eye, rashes, minor concerns
  • Prescription renewals
  • Skin conditions (acne, eczema, cold sores)
  • General medical guidance
Care team online now
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MR
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+3
5 clinicians available for messaging now.
Every case is physician reviewed.
Secure & private,
PHIPA compliant
Clinician-led with
physician review
Flat private-pay,
transparent pricing
Quebec, Ontario
& Alberta
What it costs

One flat fee. No health card needed.

Secure messaging with a licensed Canadian clinician, reviewed by a physician. Private pay, so there is no provincial billing, no coverage check and nothing to claim back.

$100 per consultation Start Secure Chat
  • Secure messaging with a licensed clinician
  • Physician review, and a prescription where it is clinically appropriate
  • Prescriptions sent straight to your pharmacy
  • Referral into a Summit clinic if you need to be seen in person

Available to residents of Quebec, Ontario and Alberta. Message from anywhere and reply on your own time. If your concern needs hands-on care, we will refer you to your nearest Summit Health clinic, and you can see where our clinics are.

Common Conditions

More conditions than you think.

Our care team handles over 50 everyday health concerns privately, quickly and without an appointment.

UTI & bladder infections
Cold, flu & respiratory
Skin conditions & rashes
Pink eye & eye infections
Prescription renewals
Sinus & ear infections
STI screening advice
Minor injuries & wounds
Sick notes & letters
Chronic condition check-in
Mental health support
Acne & eczema
40+ more conditions
How It Works

Simple. Private. Fast.

01

Start a chat

Open a private, encrypted conversation with our care team. Answer a few quick questions.

02

Clinician review

A licensed clinician assesses your situation. Physician review within 30 to 60 minutes.

03

Prescription if needed

Where clinically appropriate, a prescription is sent directly to your pharmacy.

04

Clinic if needed

If in-person care is needed, we refer you to the nearest Summit Health clinic.

Patient Stories

Real care. Real people.

★★★★★

“I had a sinus infection brewing on a Sunday afternoon and there was no way I was going to a walk-in clinic. I messaged Summit, had a prescription sent to my pharmacy within the hour, and felt better by Monday morning.”

RT
Rachel T.
Secure Chat Toronto, ON
★★★★★

“I’m a teacher and I cannot take time off for a doctor’s appointment over something minor. I sent a message between classes, a clinician replied before the end of the day, and my prescription was waiting at my pharmacy that evening.”

DM
David M.
Secure Chat Ottawa, ON
Travel Medicine, Virtually

Virtual travel consultations, from anywhere.

Our travel health clinicians offer pre-trip consultations by video. Destination-specific vaccine advice, malaria prophylaxis guidance, travel documentation support and a personalized health plan, all before you pack.

Book a Travel Consult
Video appointment, private pay
FAQ

Common questions.

No. Summit Health virtual care is a private-pay service at a flat fee and is not billed to any provincial health plan. You do not need a health card to start a secure chat, and there are no coverage checks or eligibility rules to work through.
Secure chat is asynchronous. You describe your concern, a licensed clinician responds and a physician reviews your case, typically within minutes. You do not need to be at your screen waiting, and you can reply on your own time. Every conversation is private and encrypted.
Our care team typically responds within 4 minutes during operating hours. A physician reviews and provides clinical guidance, a prescription, or a referral, usually within 30 to 60 minutes of your initial message.
Yes. Where clinically appropriate, a physician can issue a prescription that is sent directly to your pharmacy of choice. Our clinicians follow the same prescribing standards as in-person visits.
If your situation requires a physical examination, a test, a vaccine or an infusion, our virtual team will refer you directly to the nearest Summit Health clinic. Your case history follows you, no need to repeat yourself.
Yes. All conversations are end-to-end encrypted and stored on Canadian servers. We are fully PHIPA compliant. Your health information is never shared without your explicit consent.
Only while you are in Quebec, Ontario or Alberta. Our clinicians are licensed in those provinces and cannot assess or treat you once you are outside Canada. Plan ahead with a pre-travel consultation before you go, and if you become unwell abroad, contact local medical services or your travel insurance provider.
Secure chat is available to residents of Quebec, Ontario and Alberta. It is a private-pay service, so no provincial health card is required. If you need in-person care, we can refer you to one of our clinics in Quebec or Ontario.