Patient Support Services

We Offer full-service Specialty Support

At Summit Health, patient support extends beyond treatment—we ensure a streamlined, secure, and coordinated experience every step of the way. Our technology-enhanced solutions, pharmacy partnerships, and specialized testing are designed to enhance healthcare efficiency and improve patient outcomes. Contact us today to learn more about our comprehensive patient support services.

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Pre-Screening & Testing

Accurate and timely diagnostics are a cornerstone of effective healthcare. We facilitate pre-screening and testing services, including routine blood tests, TB and QuantiFERON testing, and other essential diagnostics. These tests help ensure patients meet treatment requirements while enabling healthcare providers to make informed decisions about ongoing care. Early identification of potential risks or gaps enhances treatment success and patient safety.

Seamless Referral Coordination

Our referral coordination services connect patients with the appropriate specialists and healthcare providers. By managing communication between primary care providers, specialists, and pharmacies, we ensure that patients receive timely, targeted care without unnecessary delays. Our streamlined process reduces wait times, enhances treatment outcomes, and improves overall patient experience.

Therapeutic Drug Monitoring (TDM) & Anti-Drug Antibody (ADA) Testing

To support personalized and optimized treatment, we offer Therapeutic Drug Monitoring (TDM) and Anti-Drug Antibody (ADA) testing. These diagnostic tools help assess drug efficacy, ensure appropriate dosing, and detect antibodies that may interfere with treatment. By integrating TDM and ADA testing into patient support programs, we help enhance treatment precision and effectiveness.

Technology-Driven Patient Support

At Summit Health, we are committed to providing end-to-end patient support through advanced technology and seamless coordination. Our real-time portal, developed in collaboration with leading pharmaceutical partners, streamlines healthcare provider and pharmacy interactions. Through this secure system, authorized professionals can submit requisitions, request and schedule patient treatments, and access results, ensuring efficient and effective patient care.

Pharmacy Collaboration & Network Partnerships

Summit Health prioritizes strong partnerships with pharmacies to enhance patient care. Rather than competing with pharmacies, we work alongside them to source and prepare medications for treatments. If a patient’s usual pharmacy cannot fulfill a prescription, we coordinate with trusted partner pharmacies to ensure timely medication availability. This collaborative approach improves continuity of care and simplifies the treatment process.

Patient Education & Adherence Support

We believe in empowering patients with the knowledge and resources needed to manage their health effectively:

  • Patient Education: Our healthcare professionals provide clear, accessible information about conditions, treatments, and adherence strategies.
  • Adherence Support: Through reminders, educational materials, and continuous monitoring, we help patients stay on track with their prescribed therapies.
  • Virtual Support & Accessibility: With secure digital tools and remote assistance options, patients receive the help they need from anywhere, anytime.